Now that you
are a leader of a team, you'll need to build a strong relationship
with downline members to not only help them stay strong in their
business, but to help your business grow stronger as well. A strong
downline relationship will be one that's mutually helpful and everyone
benefits.
But you may
be wondering how to insure that downline members feel cared for
while still maintaining some type of balance with the rest of your
life. Here are 5 easy tips for maintaining a great upline/downline
relationship.
1. Start off
with a bang. When a new recruit first signs up, it's vitally important
that you communicate often with her. One thing that I have found
very helpful here is to develop a series of emails to send to new
downline that talks them through those first days "on the job".
It will help them feel like they are connected to the company and
to you. Each day while your new recruit is waiting for her kit she
should hear from you. This is very easy to do with an autoresponder
system, but can also be done by just copying and pasting into an
email message every morning.
2. 15 minutes
a day. Set aside fifteen minutes of each workday for downline phone
calls. Use those minutes to call one to five members of your group
for a quick "just checking in" call. Leave a message if
you get voicemail. The idea is to let them know that you're
thinking of them and giving them a chance to hear your voice. This
is a great time to ask how they're doing with their non-business
life as well and get beyond your direct sales company to show you
care about them.
3. A downline
website. Creating a simple website for my group has been the best
thing, by far that I did to keep communication open and strong with
my group. We have weekly topic discussions, contests, upload important
files and just have fun with the whole group. Through this many
relationships between members of my group have blossomed just because
the website allowed them to "break the ice".
4. Meetings
and/or conference calls. This is another great way to foster unity
and strong relationships within your group. Many of you probably
have downline that are
out your area, so have a quarterly conference call with everyone
just to touch base. There are many free teleconference services
via the internet that make it very easy to do. And
if you can, have a face-to-face meeting once in a while as well.
Some group leaders have meetings monthly or quarterly. Others do
a once a year get together with everyone.
5. Ecards.
I love ecards for celebrating birthdays, achievements etc. First
of all it's FREE, which is great, but it's so convenient and just
plain fun. Use one of those Internet calendar functions to keep
track of birthdays. Once a month go through the upcoming month and
set up the ecard deliveries for the birthdays and company anniversary
dates for the next month or more. You can set these up to deliver
up to a year in advance! It's a
wonderful thing. There are hundreds of sites for free ecards on
the Internet. Have fun searching for ones that suit you!
The key? Communicate
in any and every way that you can. You will find that your direct
sales team members will stay with your company much longer when
you've fostered a strong relationship by keeping in touch! Have
fun and happy team building!
Article by:
Annette Yen is 20-year veteran of Direct Sales and leads a great
team of women in her direct sales business. To find out more about
how to start a strong relationship with your new recruits, sign
up for her free e-course at www.directsalestools.com .